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If your phone is currently not
working or there is no dial tone, please follow
these simple steps and get talking again...
1. Unplug all equipment, phones, computers
and fax machines from all the telephone jacks inside
the home.
2. Wait 30 minutes.
3. Using a corded phone (NOT WIRELESS)
check all jacks for dial tone.
If there is still no dial tone, plug the phone directly
into the Test Jack (Network Interface box or D-marc
box, demarcation point, located at the telephone
protector, which is located either inside or outside
your house or apartment). The telephone protector
is usually black in color if located inside and
usually gray if located outside. If you are in an
apartment and do not have access to your D-marc
box, please contact the apartment manager for assistance.
If your phone is still not working, please call
Qtel's customer service department at 1-800-527-3233. |
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